The door-to-door seller must also provide a contract or receipt stating the date of the sale, the name and address of the merchant, and a statement of the consumer's right to cancel the contract, which includes the address where the purchaser can send a cancellation notice. Under Texas law, a door-to-door seller must advise both orally and in writing of the right to cancel the sale within three business days. Check with the Better Business Bureau for complaints against the company.For safety reasons, many counties and cities require door-to-door sellers to register before they go door-to-door. Texans should spread the word and warn their neighbors, friends and family in the area about the door-to-door salesperson if they believe it is a scam – and report their experience to local law enforcement.Get bids from at least two licensed companies and consider different security system options before making a decision. Check the DPS website to confirm the company is licensed and take the time to check references. Before signing anything, Texans should do their homework.Instead, homeowners should check with their security system provider before making any immediate purchases or upgrades or signing any paperwork. Some door-to-door salespeople may be aggressive and claim that Texans "must-act-now" to qualify for "free" equipment or a big discount. Don't be pressured into making a quick decision.Texans should call their current security system provider's customer service number to verify whether they sent a representative to their home.Texans should not provide the door-to-door salesperson with personal information about themselves or family members and should not describe their security system or acknowledge the existence – or nonexistence – of a security system on the property.
Door-to-door sellers of alarm systems must be registered with the Texas Department of Public Safety's (DPS) Private Security Board and are required to carry and present a DPS issued "pocket" identification registration, which will include the salesperson's photo, company name and address.
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